Visitor Advisor

Wellington - Wellington City

Welcome to our wild party! Would you like to join Wellington Zoo on our journey to igniting a Zoo revolution?  We care about making connections between animals, people and our environment, while growing love and support for our Zoo. We punch above our weight in leading the way through connecting people with animals, saving animals in the wild and ensuring we’re a voice to be heard.

We have a vacancy for a permanent full time Visitor Advisor in our Sales and Service Team. The role will require the ability to work a flexible 7-day roster, including public holidays (Wellington Zoo is open 364 days a year).

If you are someone who loves to engage with visitors, has infectious energy, drive and enthusiasm then read on!

As a charitable trust, Wellington Zoo needs to build its revenue and this role is pivotal to help us grow and achieve our goals. This role requires a Zoo wide organisational focus, the ability to support and motivate other staff and the capability to inspire our visitors who come to the Zoo to want to come back and do more.

The ideal candidate will have:

  • specialist expertise and knowledge in sales, bookings or retail operations
  • solid experience in project coordination, management and organisation of a variety of events and meetings
  • ability to set up and pack down venues for functions and meetings
  • a proven track record in sales and service including but not limited to proactive sales of products and solution sales (matching solution to client need)
  • a friendly, approachable demeanour and demonstrated evidence of the ability to go the extra mile for customers
  • an interest in conservation and the work of the Zoo
  • candidates must have the legal right to work in New Zealand.

To be successful in this role you must be a proactive problem solver with great organisation skills and the ability to identify sales opportunities.

Applications close 5pm Wednesday 17th July 2019.

For more information on this vacancy please download the Job Description from our careers page and for more information on Wellington Zoo please visit

Job Description

Applications close: 17 Jul 2019